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Customer information

Useful contacts.
Clear next steps.

Office details, feedback contacts and independent property resources.

Talk with our office.

M2 Real Estate Limited trading as One Agency Auckland Central. Licensed Agent REA 2008.

1 Albert Street, Auckland Central, 1010. Call 09 837 1072 to arrange a meeting.

Feedback & complaints

If you have a concern about our service, contact the office and ask to speak with principal Moritz Muck. Please explain what happened, who was involved and how you would like us to help. Ask the office for a copy of its in-house complaints procedure.

For independent information about complaints concerning licensed real estate professionals, visit the Real Estate Authority’s complaints page.

Privacy questions

For questions about information you share with our Auckland Central office, contact us on 09 837 1072. Please avoid including identity documents or other sensitive information in an initial website enquiry.

The One Agency group privacy statement is available on the official group website. Contact our office for details of its own information-handling practices.

Independent buyer & seller resources

Settled guides and checklists provide information for people buying and selling property in New Zealand.

REA buyer and seller information explains where to find further consumer support.

One Agency group property information notice